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What can you do with Odoo Forum?

Drive more traffic to your website

Discussions are indexed and findable through search engines.

Rank for more keywords and improve your SEO with fresh content created by your community everyday. Search engines like Google are always rewarding websites that provide unique and regular content.

Anticipate your customers’ needs

Spot and take advantage
of the hot topics.

Keep track of your customers’ needs and wishes by analysing the hottest, most viewed and most shared topics. The forum is integrated with Google Analytics to help you keep track of likes and shares - even outside of your website.

Build your own documentation library

Reuse remarkable answers
from your community

Turn the best answers into official documentation in just one click with the ‘Promote to documentation’ tool.

Give your visitors the information they need

Encourage collaboration
and generate insightful discussions

Position your website as a reliable source of information and solve your visitors’ problems by providing them the information they need. Make sure everyone benefits from the discussions and answers generated and becomes an expert in your specific field.

Provide outstanding customer satisfaction

Improve your product support and reduce your workload

Better than a helpline or a FAQ section, a forum will allow your customers to ask questions and find answers directly, without wasting time on the phone or scrolling through questions and answers. It’s the most powerful database you can find. Your employees and your whole community will take part!

Keep your community engaged and your content relevant

Use motivational triggers to reward your contributors

Grant badges to your members for their questions, answers, shares, likes and votes to reward the most active ones. Set up a moderation system with Karma points to give your most active members access to more functionalities and to reduce spamming messages.

Features

 

Post anything

Ask questions & give answers

Simply register on the forum to post questions and answer existing ones

Share link

Submit interesting content from any website to the whole community

Start discussions

Receive and share insightful information and advice on any topic

Edit & correct

Improve your submitted questions, comments and answer even after their publication

Enrich discussion

Embed videos and images to your messages

Email gateway

Answer any follow-up email straight from your mailbox

Notifications

Subscribe to interesting content and get email alerts when a new answer is posted


 

Organize

Categories

Provide well-organized and easily accessible content with categories of topics

Intelligent answers layout

Keep related answers together in a threaded forum

Promote content

Place the most viewed posts and the best rated answers at the top of the page


 

Moderate

Upvote / downvote answers

Members rate the quality of the contributions to give the best ones high visibility

Convert into a comment

Moderators can turn an answer into a comment if it makes more sense

Avoid spam

Ensure all participants respect rules and that your forums don’t get spammed with our Karma reward point system

Edit & delete

Keep an eye on what is shared and make sure everything is done according your rules

Registered-only

Avoid one-time participants and spam by making participants registration mandatory


 

Reuse

Official documentation & FAQ

Turn answers into official documentation and display them in a dedicated FAQ section in a simple click 


 

Browse

Search any topic

Insert any keyword and find all content related to it

Filter by tags

Use tags to help filter every answer related to the same topic

Sort content

Organize by relevance, last activity date, newest, most answered, most voted

Highlight questions

Each conversation you follow or that hasn’t received an answer is highlighted for better accessibility


 

Customize

Text layout

Insert text styles like headers, bold, italic, etc. with our simple WYSIWYG editor

Embed images

Load images from your computer or from a website and place them within your text

Links & tables

Hyperlink part of your text to send readers to external content and draw tables to organize your content


 

Engage 

Grant badges

Reward your active contributors with badges according to their participation

Karma Points

Give members points for participation to keep them active and give them access to new functionalities

Grant access to more tools

Allow access to functions like vote, comment and edit when participants reach a certain level of Karma

Profile personalization

Members can create a profile to showcase their work and wisdom


 

Optimize & promote

Improve SEO

Odoo's "Promote" tool suggests keywords according to the most searched terms on Google

User-friendly URLs

Give your webpages a readable address to get the best referencing and to allow users to easily preview the page’s content

Share on social networks

Allow your viewers to interact with your content on Facebook, Google+, Twitter and LinkedIn and to engage through comments and ratings. Embed your content in websites, blogs and social media

Social popup

Engage contributors with a popup to share their answers on social networks and gather more visitors


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